Amazon sent you a notice? Get your evidence right before you answer.
Paste the notice for a free diagnosis. We check every document against Amazon's own requirements, then write the appeal or case message from your facts, never invented ones.
Diagnosis and evidence check free · cases from $9, paid once
Free diagnosis
Paste Amazon's full message. No account needed.
Each file is checked against the requirements on Amazon's help pages, with Amazon's wording beside every result.
Example: proforma-invoice.png
Will be rejected · A completed, paid transaction: not a quote, pro forma invoice or order confirmation.
Amazon's wording: “Sales quotes, pro forma invoices” · help page
Passes · Issued within the 365 days before the notice.
Amazon's wording: “A clearly displayed issue date within the past 365 days before the receipt of the performance notification” · help page
Passes · The supplier's name, phone number, address and website.
Amazon's wording: “Contact information of your supplier, including a name, phone number, address, and website” · help page
An example with real rules, not a customer's case.
Account, listing and FBA problems
Each has its own requirements and deadlines. Pick yours, or paste the notice and we'll tell you which it is.
- $79
Account suspended or deactivated
Performance, policy, related-account and review deactivations, answered with a Plan of Action.
- $49
Listing removed
Intellectual-property, inauthentic, condition and policy complaints on an ASIN.
- $79
Seller verification
Identity, address and business documents, and the video call.
- $9
Missing inbound units
Units Amazon did not receive from your FBA shipment.
- $9
Inbound defect fee or problem
Inbound defect fees and inbound problems you want reversed.
- $9
Remeasurement
Wrong dimensions or weight putting an item in a higher fee tier.
- $9
Reimbursement claim
Inventory lost or damaged by Amazon, returns never returned, removals lost or damaged.
Plan of Action template
The structure Amazon's reviewers expect, with a fill-in template and the mistakes that get a Plan of Action rejected.
From notice to submitted case
1
Free diagnosis
Paste Amazon's message to see what happened, what Amazon wants and which evidence you need.
2
Free evidence check
Every invoice, proof of delivery or ID is checked against Amazon's help pages, with the exact wording quoted.
3
Pay once per case
The appeal or case message is written from your facts. Revise as often as you need and answer Amazon's replies at no extra cost.
4
You submit
We never ask for your Seller Central login. You submit, then tell us what Amazon decided.
Built on Amazon's own words
Amazon's requirements, quoted
Each check links to the Seller Central help page it comes from. We re-read those pages every day.
Facts only
A missing fact becomes a placeholder for you to fill in, never an invented date or supplier.
14-day satisfaction refund
Once per account. We don't guarantee Amazon's decision, and we are not a law firm.
Frequently asked
What does the free diagnosis tell me?
What kind of case it is, what Amazon is asking for, the evidence you need, the facts you will have to supply, and why such cases usually get rejected. No account needed.
What does it cost?
The diagnosis and the evidence check are free. Writing the documents is paid once per case, with unlimited revisions. See the pricing page.
Which languages does the Appeal Center support?
Its pages and screens are in English and Chinese. Documents for Amazon are written in English.
Do you guarantee reinstatement?
No. Amazon decides. We make sure your documents follow Amazon's requirements and contain only your facts.
AI listing generator
Titles, bullet points, descriptions and search terms for any Amazon marketplace. Try one listing free, no account needed.