Legal
Privacy Policy
This policy summarizes the information we collect, how we use it, and the choices you have when using AmazonSEO.ai.
Last updated: November 3, 2026
Information we collect
We collect account information, authentication data, usage events, billing references and the listing inputs you enter. In the Appeal Center we also store the notices you paste, the facts and answers you give, the evidence files you upload, the documents written for you, and your conversations with the case assistant.
How we use information
We use information to operate AmazonSEO.ai, diagnose notices and check evidence, write listings and case documents, process payments, improve product quality, and protect the service.
Appeal Center cases and evidence files
Your cases and evidence files are private to your account: only you can see them. We keep them until you delete a file or a case, which you can do at any time; deleting a case deletes its files and documents. Files and case details are sent to our AI provider only to read your files and write your documents. We never access your Seller Central account.
Diagnoses without an account
When you diagnose a notice without an account, we store the notice and the diagnosis with a random token kept in your browser, and a one-way hash of your IP address to limit abuse. If you then sign up or log in in the same browser, the diagnosis becomes a case in your account.
Case outcome emails
After you mark a case as submitted, we email you on days 3, 7 and 14 to ask what Amazon decided, until you tell us. Your answers help us improve the evidence checks. The links in these emails can only record the answer for that case.
Service providers
We rely on trusted providers for hosting and our database (Railway), network delivery (Cloudflare), payments (Stripe and Lemon Squeezy), email (Resend), AI processing (OpenAI) and analytics. They process data only as needed to provide the service.
Retention and control
We keep account information while your account exists, and as needed for legal obligations, security and billing records. You can delete case files and cases yourself at any time, and ask us to delete your account by writing to service@kua.ai. To measure case payment sources and improve the service, we temporarily store your IP address, browser User-Agent and available Google Analytics identifiers at checkout, and send case payment events to analytics providers. A scheduled task deletes those identifiers after they are more than seven days old; deletion may be delayed if the task is interrupted. Payment and first-touch attribution records are kept under our account and billing retention practices.
HotTerm Chrome extension
HotTerm is a Chrome extension by AmazonSEO.ai. It helps users analyze the Amazon product page they are currently viewing against bundled weekly Amazon search-term data.
What the extension reads
HotTerm reads visible content from the current Amazon product page only after the user clicks the extension icon. This may include the product title, bullet points, breadcrumb category, and ASIN.
What the extension does not collect
HotTerm does not collect, store, sell, or transfer personal information. It does not access Seller Central. It does not read backend search terms, account information, order information, or private seller data.
Local analysis
The listing text is analyzed locally in the browser against search-term data bundled with the extension. Listing text is not sent to a server by the extension.
Optional link to AmazonSEO.ai
If the user clicks the "Fix the gaps with AI" button, the extension opens AmazonSEO.ai in a new tab. The current ASIN may be included in the URL so the user can continue the audit workflow. AmazonSEO.ai's website terms and privacy practices apply to that website session.
Data sharing
HotTerm does not sell user data or share user data with third parties.
Contact
For questions, contact AmazonSEO.ai through the contact information on https://www.amazonseo.ai/.
Alexa Answer Check Chrome extension
Alexa Answer Check is a free Chrome extension by AmazonSEO.ai. It helps sellers see which buyer questions an Amazon product listing does and does not answer. When you click the Alexa Answer Check icon on an Amazon product page, it reads the content visible in that single active tab — the product title, bullet points, description, A+ content, the customer questions and answers, and the visible reviews — and analyzes them locally in your browser. Alexa Answer Check does not collect, store, sell, or transmit your data. It has no backend server and no account, only reads the current tab when you click, and uses the minimum permissions required (activeTab and scripting). The only external action it can take is opening AmazonSEO.ai in a new tab if you click the call-to-action.
Contact
Privacy questions can be sent to service@kua.ai.